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Three years after launch Marcus US releases app, UK customers continue to wait
A first look at the newly released Marcus US app.
Monzo and Starling, Helping to Build (Financial) Relationships
A look at the Starling and Monzo joint account creation and activation processes.
Xinja Has Arrived
We have received our card, downloaded the app and taken a dive into the experience that is Australia's newest 'neobank' Xinja!
Open Banking and the Customer Experience
A selective walk through the open banking and aggregator customer experience in the UK and US.
Australia's New Payments Platform Goes Live (For Some).
Years in the making, Australia's New Payments Platform has gone live - for some. The New Payments Platform (NPP) is a collaborative effort on the part of Australian banking...
NZ Kicks Ahead in Mobile Mortgage Applications
Regular readers would be well aware that we at iSky Research have long considered New Zealand to be one of the most innovative, and in that way under-appreciated digital banking...
Wells Fargo (US) Outlines Class Action Settlement Process
It has been a tough year for Wells Fargo, with a number of different public relations challenges having engulfed the bank. Perhaps the most serious, and likewise that which...
Citibank (AU) Updates Mobile Security
Citibank (AU) has sought to introduce another layer of security to the generation of its SMS 2FA codes via the bank's mobile app. Previously, customers would simply receive an...
Revolut (UK) Gets GIFy with Free International Payments
Revolut (UK) is one of a raft of UK based challenger and neo banks that are either a phase of start-up or have recently launched - in fact earlier this year estimates put the...
Up Close with Clever Kash: An iSky Research Exclusive
Regular readers will have seen our earlier posts on Clever Kash,Â the digital money box on offer to ASB customers in New Zealand, and likewise be aware of just how...